FAQs
Here we answer the most frequently asked questions about Neurapix – ideal for anyone who wants to find out more before trying out our services.
Registered users can find additional FAQs and our personalised support in the user area.
General questions about Neurapix
How does the Neurapix AI work?
How can I get started with Neurapix?
Which Lightroom slider values does the Neurapix AI analyse in order to learn my image processing style?
I have cameras from different manufacturers - can Neurapix handle them?
Can I edit JPG files with Neurapix?
Does Neurapix work with Lightroom CC (Cloud)?
Yes, a Neurapix licence can be used on two computers. However, you can only actively edit on one computer at a time.
How does the Neurapix AI work?
How can I get started with Neurapix?
Which Lightroom slider values does the Neurapix AI analyse in order to learn my image processing style?
I have cameras from different manufacturers - can Neurapix handle them?
Can I edit JPG files with Neurapix?
Does Neurapix work with Lightroom CC (Cloud)?
Yes, a Neurapix licence can be used on two computers. However, you can only actively edit on one computer at a time.
How does the Neurapix AI work?
How can I get started with Neurapix?
Which Lightroom slider values does the Neurapix AI analyse in order to learn my image processing style?
I have cameras from different manufacturers - can Neurapix handle them?
Can I edit JPG files with Neurapix?
Does Neurapix work with Lightroom CC (Cloud)?
Yes, a Neurapix licence can be used on two computers. However, you can only actively edit on one computer at a time.
SmartPreset creation
How do I create a SmartPreset?
How many Neurapix images do I need to create my own SmartPreset/profile?
Which of the two creation options should I use?
What should I look out for when creating a SmartPreset?
What exactly is uploaded to Neurapix’s servers?
How do I create a black and white SmartPreset?
How long does it take to create a SmartPreset?
I have uploaded customisations for refinement: When will these be included in my SmartPreset?
Can I refine a purchased SmartPreset?
My editing style has changed - what should I do?
How do I add masks to my SmartPreset?
How do I create a SmartPreset?
How many Neurapix images do I need to create my own SmartPreset/profile?
Which of the two creation options should I use?
What should I look out for when creating a SmartPreset?
What exactly is uploaded to Neurapix’s servers?
How do I create a black and white SmartPreset?
How long does it take to create a SmartPreset?
I have uploaded customisations for refinement: When will these be included in my SmartPreset?
Can I refine a purchased SmartPreset?
My editing style has changed - what should I do?
How do I add masks to my SmartPreset?
How do I create a SmartPreset?
How many Neurapix images do I need to create my own SmartPreset/profile?
Which of the two creation options should I use?
What should I look out for when creating a SmartPreset?
What exactly is uploaded to Neurapix’s servers?
How do I create a black and white SmartPreset?
How long does it take to create a SmartPreset?
I have uploaded customisations for refinement: When will these be included in my SmartPreset?
Can I refine a purchased SmartPreset?
My editing style has changed - what should I do?
How do I add masks to my SmartPreset?
Photo editing
How do I edit photos with Neurapix?
How do I undo image edits that were made with a SmartPreset?
How long does image processing with Neurapix take?
What is the difference between server processing and local processing?
How does Neurapix AI image cropping work?
How do I edit my photos in black and white with Neurapix?
How do I use AI masks with Neurapix?
How do I edit photos with Neurapix?
How do I undo image edits that were made with a SmartPreset?
How long does image processing with Neurapix take?
What is the difference between server processing and local processing?
How does Neurapix AI image cropping work?
How do I edit my photos in black and white with Neurapix?
How do I use AI masks with Neurapix?
How do I edit photos with Neurapix?
How do I undo image edits that were made with a SmartPreset?
How long does image processing with Neurapix take?
What is the difference between server processing and local processing?
How does Neurapix AI image cropping work?
How do I edit my photos in black and white with Neurapix?
How do I use AI masks with Neurapix?
Privacy policy
Is my data safe with Neurapix?
How long will my images remain on the Neurapix server?
Does the Neurapix AI, which is also used by other photographers, learn with my images?
Is my data safe with Neurapix?
How long will my images remain on the Neurapix server?
Does the Neurapix AI, which is also used by other photographers, learn with my images?
Is my data safe with Neurapix?
How long will my images remain on the Neurapix server?
Does the Neurapix AI, which is also used by other photographers, learn with my images?
Pricing
How much does Neurapix cost?
Can I share my SmartPresets with friends?
Can I sell my SmartPresets?
How much does Neurapix cost?
Can I share my SmartPresets with friends?
Can I sell my SmartPresets?
How much does Neurapix cost?
Can I share my SmartPresets with friends?
Can I sell my SmartPresets?
Copyright © 2025 Neurapix GmbH. All rights reserved.